Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up window will open. It includes detailed info about all the operations that you can carry out on the given page. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge assortment of instructional videos describing how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you need, have a gaze at our comprehensive Frequently Asked Questions database, which covers questions asked by real individuals and provides practical solutions. We periodically "revamp" our Frequently Asked Questions section with new entries in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, we have a great team of customer support engineers available 24-7 and eager to help you with any question. Each trouble ticket you send will be answered in less than sixty minutes (the average response time is about 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 304454

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

Terms Of Service