Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A popup will show up. It includes in-depth info about all the actions that you can perform on that particular page. Each pop-up menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of how-to videos demonstrating how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, take a look at our extensive FAQ database, which contains questions asked by actual individuals and provides practical solutions. We frequently update our FAQ database with new questions & answers in an attempt to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can touch base with our great team of support engineers available 24x7x365 and ready to assist you with any problem. Each support ticket you send will be replied to in less than one hour (the average response time is just twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 242081

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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